NetQoS Unified Communications Monitor Features

Video and Call Quality Monitoring

Comprehensive call quality data for all calls in the system, including both IP and PSTN call legs
Video quality metrics for video transmissions such as frozen video minutes, frame loss, and latency in Microsoft Office Communications Server (OCS) environments
MOS values supplemented by associated network impairment metrics such as packet loss or jitter
PSTN gateway call legs associated with analog metrics such as ACOM and ERL
Call volume and interface utilization data for tracking call activity and capacity planning

Call Setup Monitoring

Passive, centralized monitoring of signaling flows for SCCP and SIP to and from Cisco Unified Communications Manager
Passive, centralized monitoring of signaling flows for MGCP, SIP, and H.323 for PSTN call setup
Quality ranking based on key metrics, such as time to dial tone, post-dial delay and call failures

Troubleshooting

Real-time, 15-second granularity, monitoring of all calls for selected phones
Automated incident responses in the form of traps, e-mail notifications, or further investigation (e.g., traceroute)

System Features

Customizable thresholds and threshold assignments for individual location-to-location alert levels
Safeguards to avoid false alarms, such as alerts only when call performance problems affect a designated minimum number of voice or video transmissions
Operations and Network Engineer views into call quality data, with separate Administrator views for configuration
Ability to scale to monitor large numbers of phones for enterprise VoIP deployments
Web-based interface with unlimited users-no per-seat licenses
Integration with the NetQoS Performance Center to provide a single web-based console for managing converged networks