NetQoS^® VoIP Monitor

NetQoS VoIP Monitor is a network-based call setup and call quality monitoring product that tracks the call quality users experience, provides alerts on call performance problems, and isolates performance issues to speed troubleshooting and MTTR. NetQoS VoIP Monitor is integrated with the NetQoS Performance Center so you can monitor VoIP quality of experience while managing network quality of service, from a single, web-based console.

Call Setup Monitoring

• Passive, centralized monitoring of signaling flows for SCCP and SIP to and from Cisco Unified CallManager
• Passive, centralized monitoring of signaling flows for MGCP, SIP, and H.323 for PSTN call setup
• Quality ranking based on key metrics, such as time to dial tone, post-dial delay and call failures

Call Quality Monitoring

• Comprehensive call quality data for all calls in the system, including both IP and PSTN call legs
• MOS values supplemented by associated network impairment metrics such as packet loss or jitter
• PSTN gateway call legs associated with analog metrics such as ACOM and ERL
• Call volume and interface utilization data for tracking call activity and capacity planning

Troubleshooting

• Real-time, 15-second granularity, monitoring of all calls for selected phones
• Automated incident responses in the form of traps, e-mail notifications, or further investigation (e.g., traceroute)

System Features

• Customizable thresholds and threshold assignments for individual location-to-location alert levels
• Safeguards to avoid false alarms, such as alerts only when call performance problems affect a designated minimum number of call minutes or calls
• Operations and Network Engineer views into call quality data, with separate Administrator views for configuration
• Ability to scale to monitor large numbers of phones for enterprise VoIP deployments
• Web-based interface with unlimited users-no per-seat licenses
• Integration with the NetQoS Performance Center to provide a single web-based console for managing converged networks

More Reasons to Use NetQoS VoIP Monitor

NetQoS VoIP Monitor delivers value rapidly. Like other NetQoS products, it deploys in hours and immediately begins providing the detailed metrics required to help you ensure your users experience optimal VoIP performance. Unlike competitive products, NetQoS VoIP Monitor does not make queries to the CallManager database to collect performance metrics. NetQoS VoIP Monitor uses passive monitoring technology so you can monitor and control VoIP call performance without impairing the CallManager performance and without having to deploy software agents or probes. As an integrated module of the NetQoS Performance Center, NetQoS VoIP Monitor extends performance-first network management to the most network-sensitive application of all—VoIP.

Register for an evaluation of NetQoS VoIP Monitor today.

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