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NetQoS SuperAgent® Features


Response Time Analysis

  • End-user response time broken down to network, server, and application components
  • Detailed and summarized reporting via drag-n-drop selection
  • Multi-tier application support

Automated Baselining

  • Comparison of current performance versus historical performance for any network-server-application combination
  • Calculations based on time-of-day, day-of-week, and day-of-month

Service Desk/Operations Center Views

  • Summary views of application, server, and network performance
  • Bubble-up rankings for the most pervasive performance issues
  • Simple workflows for incident identification, verification, and proper escalation

Proactive Alerting

  • Intelligent thresholds constantly adapt to changing network environments
  • Customizable tuning for increasing/decreasing alerts
  • Out-of-the-box thresholding
  • Safeguards for time-over-threshold and false alert prevention

Automated Investigations

  • Automatic network diagnostics during application performance issues via traceroute, packet capture, and SNMP queries
  • Configurable for scheduled or on-demand run

Third Party Integration

  • Cisco Wide Area Application Services (WAAS) integration for accurate application response times pre- and post-optimization
  • Cisco Network Analysis Module (NAM) integration for data collection via blade servers and second-level response time granularity
  • EMC Smarts Application Discovery Manager (ADM) integration for automated application discovery and dependency maps

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