NetQoS SuperAgent® Features
Response Time Analysis
- End-user response time broken down to network, server, and application components
- Detailed and summarized reporting via drag-n-drop selection
- Multi-tier application support
Automated Baselining
- Comparison of current performance versus historical performance for any network-server-application combination
- Calculations based on time-of-day, day-of-week, and day-of-month
Service Desk/Operations Center Views
- Summary views of application, server, and network performance
- Bubble-up rankings for the most pervasive performance issues
- Simple workflows for incident identification, verification, and proper escalation
Proactive Alerting
- Intelligent thresholds constantly adapt to changing network environments
- Customizable tuning for increasing/decreasing alerts
- Out-of-the-box thresholding
- Safeguards for time-over-threshold and false alert prevention
Automated Investigations
- Automatic network diagnostics during application performance issues via traceroute, packet capture, and SNMP queries
- Configurable for scheduled or on-demand run
Third Party Integration
- Cisco Wide Area Application Services (WAAS) integration for accurate application response times pre- and post-optimization
- Cisco Network Analysis Module (NAM) integration for data collection via blade servers and second-level response time granularity
- EMC Smarts Application Discovery Manager (ADM) integration for automated application discovery and dependency maps
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NetQoS SuperAgent
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