Application Delivery

Improve IT Service Workflow with Automatic Application Discovery

EMC^® Smarts^® Application Discovery Manager (ADM) automatically discovers and maps the complex relationships between servers, applications, and datacenter services without the need for agents. The detailed discovery feature of ADM can detect, log, and report hardware and network configurations, operating system information, patches, software component and configuration details. NetQoS SuperAgent and ADM work together to help you monitor critical IT services, notify the right people in the event of problems, and manage your infrastructure for continuous improvement.

ADM automatically discovers server and software components and maps their relationships in real time, maintaining a log of installed applications, patches, memory, file systems, IP addresses, application components, deployed applications, configuration files and more. You can search for changes by business applications, servers and services and compare the differences between server configurations.

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Smarts ADM provides real-time maps of server, application, and service relationships.

How Will Smarts ADM Help You?

Mitigate Risks from Planned Changes and Unexpected Events

ADM continuously detects server and application configuration changes and lets you quickly compare configurations among servers to help quickly isolate configuration issues.

Reduce Mean-Time-To-Repair (MTTR)

When combined with SuperAgent baselines and performance alerts, ADM change discovery can help you correlate configuration changes with application performance incidents for faster troubleshooting.

Improve Collaboration Across IT Functions

ADM provides real-time, automated mapping of server, application, and service interdependencies for better inter-departmental collaboration and problem resolution.

The NetQoS Connector for Smarts ADM

The NetQoS Connector for Smarts ADM makes detailed, up-to-date infrastructure dependency information available to the NetQoS SuperAgent end-to-end performance monitoring product. This streamlines SuperAgent configuration and speeds troubleshooting by helping to maintain an accurate inventory of infrastructure components and dependencies.

By detailing all infrastructure components associated with applications that are monitored by SuperAgent, the NetQoS Connector for ADM helps to maintain consistent diagnostic information among SuperAgent, the configuration management databases (CMDBs) populated by ADM, and management platforms such as EMC Smarts.

The use of standardized application nomenclature also improves communication during problem resolution and capacity planning activities, as well as enabling better cross-product workflows.

Automatic Application Discovery and Monitoring

The NetQoS Connector for Smarts ADM makes detailed, up-to-date infrastructure information available to streamline configuration of SuperAgent and speed troubleshooting by helping to maintain an accurate inventory of infrastructure components and dependency data.

Smarts ADM continuously updates configuration information and reports changes to critical servers and applications to ensure SuperAgent configurations remain current. This not only improves staff efficiency and infrastructure visibility, but it also enhances the SuperAgent product’s ability to isolate the source of performance issues.