NetQoS SuperAgent^®

Application Performance Management with NetQoS SuperAgent

Application response time is the most fundamental component of understanding application performance and end-user experience. A Performance-First approach to managing application delivery begins with an in-depth understanding of application response time between clients and servers.

NetQoS SuperAgent, the application performance management module of the NetQoS Performance Center, tracks and measures end-user response time—without desktop or server agents. SuperAgent monitors every TCP application packet traversing the network between clients and servers, providing metrics such as network, server, and application latency for all mission critical applications.

SuperAgent’s analysis enables rapid troubleshooting of application delivery bottlenecks coupled with reports to prove application performance. SuperAgent continually measures and analyzes application performance for all transactions, compares the response time against intelligent baselines and thresholds, and alerts on any performance deterioration. In addition, SuperAgent automatically investigates the cause of problems as they occur and provides key diagnostic data to help you quickly solve network and application performance problems.

SuperAgent enables application performance efforts by providing a consistent and common set of service quality metrics for your internal users and external service providers, even if no formal service level agreements (SLAs) are in place.

Application Performance Diagrams in NetQoS SuperAgent provide at-a-glance views in application delivery bottlenecks

How Will NetQoS SuperAgent Help You?

1. Mitigate risks from planned changes and unexpected events with before and after analysis

Measure the impact of infrastructure changes and new applications on end-user application performance
Validate the effectiveness of an MPLS migration, VoIP deployment, WAN optimization deployment, QoS policy change, load balancing, and link and server upgrades

2. Solve network and application performance problems faster by isolating the source to the application, server, or network

Understand normal performance through intelligent baselines
Know immediately when network and application performance becomes unacceptable to end users
Quickly find the source of network and application performance problems
Gather diagnostic data automatically through filtered packet captures, SNMP polling, and traceroutes

3. Prove the performance of applications delivered over the enterprise network with service level reporting

Evaluate how the network infrastructure is delivering applications to end users
Provide both performance and availability SLA measurements
Monitor SLAs by measuring all transactions from all users in the enterprise, without synthetic transactions

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