Analyst Reports

Benchmarking VoIP Performance Management

Aberdeen Group surveyed 159 organizations to identify best practices for managing Voice over Internet Protocol (VoIP) performance.  This report reveals the impact Best-in-Class strategies and capabilities are having on availability and quality of VoIP services.

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The Next Generation Network Operations Center Whitepaper

The majority of IT organizations are under considerable pressure to evolve to a next generation Network Operations Center (NOC). For example, a survey of 176 IT professionals has uncovered the fact that over a quarter of NOCs do not meet their organization’s current needs. In order to fulfill the current and emerging requirements, NOCs are being driven to do a better job of managing application performance, to implement more effective IT processes and to be able to troubleshoot performance problems faster.

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EMA Report on the NetQoS Connector for GigaStor

The NetQoS Connector for GigaStor is a simple, yet elegantly architected solution that addresses a long called for need from across the industry… it wasn’t until the NetQoS Connector arrived on the scene that engineers were able to concentrate their focus on correlated event information stored on the GigaStor appliance instead of having to deal with a ‘needle in a haystack’ when searching for event related information.

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The 451 Group: 2008 Preview – Networks

Companies at the forefront of disruption…NetQoS – With rapid growth, sound financials and strong, well-chosen partnerships, NetQoS will exert pressure on other products that analyze application performance based on network and systems data.

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Enterprise Management Associates: NetQoS Integrates with Cisco WAAS

The integration of NetQoS’ Performance Center components and Cisco’s WAAS devices is an excellent solution that ad­dresses the needs of a significant number of their combined, large enterprise customers. While the NetQoS Performance Center has previously been available, it wasn’t until the inte­gration with the Cisco WAAS devices that allowed NetQoS to become the first network management vendor to provide accurate real-time reporting features that can truly quantify latency improvements delivered via WAN optimization efforts.

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Forrester Report: NetQoS Offers An Experience Monitoring Solution For Global Performance Management

NetQoS is dedicated to performance analysis and performance management. The company’s SuperAgentmodule — part of NetQoS Performance Center — was a pioneer in the appliance-based monitoring market. The solution will especially appeal to network operation centers, where early alerts and identification of issues on any type of IP-based application is a key advantage.

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Yankee Group: Cisco and NetQoS Team Up to Optimize WAN and Data Center Performance

WAN optimization appliance growth has created new challenges in assessing network performance and the effectiveness of WAN optimization solutions. Cisco and NetQoS have jointly developed a management interface to make performance reporting more accurate.

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Kubernan Reports on Management and Network Optimization

Dr. Jim Metzler discusses the challenges of monitoring the performance of networks and applications in this 4 page report. He also analyzes the NetQoS and Cisco integrated solution for monitoring Cisco Wide Area Application Services.

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The Handbook of Application Delivery

A Network Professional's Guide to Ensuring Application Delivery by Dr. Jim Metzler, Industry Analyst with Ashton, Metzler & Associates

This 98-page, 2008 handbook presents the results of Dr. Jim Metzler's recent multi-client study on network performance management and application delivery. Along with a new framework for applications delivery, Metzler offers concrete ways that network professionals can move beyond the network plumbing and be part of the solution to application delivery challenges.

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The NetQoS Performance Center, An Executive View

This paper, authored by a leading industry analyst firm, provides an executive-level view of the NetQoS Performance Center. It explains how the Performance Center can directly support executive initiatives for assessing and improving service quality, optimizing the IT infrastructure, and measuring the impacts of change, such as application roll-outs and data center consolidations.

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Adapting IT Performance Management: A Business Imperative

Management is evolving beyond simple infrastructure availability monitoring to provide more insight into the performance and business impact of broader IT services. Technology investments are only part of the solution; cultural change is also needed. This paper offers an industry analyst's practical and proven advice to guide IT executives around the hazards of this transition.

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White Papers

VoIP Quality of Experience: Ensuring Your Network Supports Optimal VoIP Performance

In short, VoIP is the most demanding application in your portfolio requiring optimal network performance, and the highest possible quality of service levels to deliver an acceptable quality of experience. As such, VoIP and its related applications can present a considerable challenge for those charged with managing the performance of business-critical data applications running on your converged enterprise network.

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Seven Ways to Improve Network Troubleshooting

This paper examines the concept of Retrospective Network Analysis (RNA)—capturing and storing significant network traffic data to be analyzed at a later date—and illustrates how using GigaStor to enable RNA can help network engineers streamline network troubleshooting. It also details critical issues IT managers should consider when choosing an RNA solution.

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Best Practices for Monitoring Business Transactions

Business transaction monitoring has never been more critical to operational efficiency, yet there remains much confusion over methodology. The implementation choices consist of different deployment strategies (client-site or server-site, agent, or appliance) and distinct monitoring technologies (active or passive). The different options have their individual strengths and weaknesses. This article discusses industry best practices for effectively monitoring business transactions in a global environment.

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Network Diagnostics Provide Requisite Visibility for Managing Network Performance

The result of insufficient visibility can have unexpected and costly consequences. This paper broadly identifies the key diagnostic information that is necessary to provide proper visibility into network performance.

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Managing the Performance of Converged VoIP and Data Applications

Discover techniques for risk-proofing your VoIP deployment and ensuring the performance of latency-sensitive VoIP applications. Find out how to mitigate the impact of VoIP on existing mission-critical applications using this proven performance first approach.

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Performance-First: Performance-Based Network Management Keeps Organizations Functioning at Optimum Levels

IT organizations have spent billions of dollars implementing fault management tools and processes to maximize network availability. While availability management is critical, infrastructure reliability has improved to the point at which 99.9% availability is not uncommon. Given these improvements in device availability, companies are focusing more attention on performance management. By measuring how networked applications perform under normal circumstances, understanding how performance is impacted by infrastructure and application changes, and isolating the sources of above-normal latency, IT organizations can ensure problems are resolved quickly, mitigate risk, and take measured steps to optimize application performance. In this whitepaper, you’ll see why this shift is taking place now and how to use a new Performance First model that will enable you to manage your network for application performance.

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6 Reasons to Allocate Network Costs Based on Usage: Making the connection between network usage and value drives business performance and lowers IT costs

IT Executives are faced with rapidly increasing network bandwidth usage combined with a high recurring cost for bandwidth resulting in mounting pressure to justify the impact of network usage on business performance. This paper provides important reasons that IT organizations must gain better insight into how application, server, and network resources are used and at what cost, so that IT and finance managers to make more informed decisions.

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Best Practices for NetFlow/IPFIX Analysis and Reporting

IT Managers and network administrators are constantly making decisions affecting critical business activity on the network. The key to confidently managing network issues is complete visibility into the network.

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MPLS Network Performance Assurance: Validating Your Carrier's Service Level Claims

Moving to an MPLS environment offers a host of benefits to enterprise customers, but how do you verify that your services offered are performing as users have come to expect?

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Is the Network Really to Blame for Performance Problems?

Because the network backbone spans the entire business operation, when something goes wrong, the network is usually the first to take the blame from end users. Learn how to clear your network's good name by quickly identifying if the problem is in the network, the server, or the application.

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Improve Networked Application Performance Through SLAs

Describes how to implement the right Service Level Agreements (SLA) for your enterprise. With Service Level Management (SLM) garnering widespread attention as a method to align IT resources with business goals, it is now time to think of how to implement SLAs. Successful SLM requires a proactive approach, measuring the right metrics while avoiding common pitfalls. “Improve Networked Application Performance through SLAs,” describes how to transform your team from firefighters to advanced planners with the appropriate tools.

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Solving Application Response Time Problems - Metrics that Matter

Describes the general capabilities to look for in any end-user monitor as well as industry best practices to significantly reduce operating costs, achieving a return on investment in less than 30 days.

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