Application Delivery Around the Globe
Bill Alderson, Technology Consulting Officer, NetQoS, Inc.
Application owners typically lie awake before a rollout thinking about critical issues of improving workflow, taking care of end users, and meeting management’s reporting needs. Managing these objectives over perhaps years of planning and execution is challenging, but these tasks usually remain under control. During the rollout process, stakeholders maintain insight into the activities of involved people. Related budgets and acceptance testing of outside code might be developed or purchased along the way. Life can be stressful, but manageable. Continue reading...
An Introduction to VoIP Protocols
Jeff Hicks, Software Architect, VoIP Products, NetQoS, Inc.
Voice over IP (VoIP) offers the vision of a converged network carrying multiple types of traffic (voice, video, and data, to name a few). To carry out this vision, VoIP employs a number of different protocols that aren't used by the enterprise applications with which you are already familiar. And VoIP also has a unique set of performance requirements that make it a challenge for any data network. Understanding the operation of core VoIP protocols is therefore a first step in understanding the performance requirements that VoIP will place on your network. Continue reading...