NetQoS Integrates with Cisco NAM for Application Performance Reporting

Customers Can Now Monitor and Analyze Application Response Time Using NAM

AUSTIN, Texas – Jan. 27, 2009 – To help customers meet their goal of centrally managing application performance across a complex, distributed network, NetQoS® Inc. has integrated its SuperAgent® application response time monitoring technology with the Cisco Network Analysis Module (NAM). The integration combines the NetQoS SuperAgent ability to baseline and analyze application performance across an organization with NAM’s high-resolution troubleshooting capabilities and embedded data collection capabilities.

“We have successfully tested the Cisco NAM/NetQoS SuperAgent integration and the value is evident to us in terms of performance monitoring, troubleshooting and cost savings,” said Paul Hoyle from the WAN Management Team of The California Department of Transportation. “We will be able to combine the data from our multiple NAMs with our other SuperAgent collection sources and view it all in the NetQoS management console, which will help us better understand how applications are performing across our organization and quickly drill down to any NAM for efficient troubleshooting. Plus we get the benefit of monitoring more applications without having to deploy additional SuperAgent hardware.”

The Cisco NAM is intelligent instrumentation that provides visibility into network and application performance to help ensure the consistent and efficient delivery of applications and services. SuperAgent uses this instrumentation to deliver an enterprise-wide view of performance, volume, and availability metrics across all NAMs as well as the ability to drill into each NAM user interface for high-resolution diagnostic reporting. SuperAgent also automatically investigates the cause of problems in a way that augments the NAM diagnostics. For instance, SuperAgent can immediately launch a trace route investigation for a network performance violation.

Because data center NAMs can also become NetQoS data collectors, customers save the cost of deploying additional SuperAgent collectors. In addition to less hardware, the integration also means easier administration for customers, who are not required to do any configuration between their NetQoS management console and their NAMs.
 
“NetQoS integration with Cisco NAM is an important development for organizations looking for enterprise-wide reporting and analysis across their NAM infrastructure,” said Matt Sherrod, vice president of product management at NetQoS. “With this integration, NetQoS performance data collection is available across the Cisco infrastructure, including Cisco WAAS and ACE. This provides customers with the key capabilities for building a comprehensive picture of the application delivery network, from the data center, across the WAN, and into the branch office.”

A NetQoS Connector license costs $12,500 and a license is required for each Cisco NAM used as a data source for SuperAgent.

About NetQoS Performance Center
The NetQoS Performance Center unlocks the intelligence needed to quantify network and application performance across an entire organization with end-to-end application response time monitoring, network traffic analysis, device performance management, long-term packet capture and analysis, and VoIP and unified communications performance monitoring. Via a single Web-based management console, the NetQoS Performance Center integrates the data in customized views to help organizations optimize application delivery, solve problems faster, mitigate the risks from change, and make the most efficient use of resources. With role-specific views for different groups in an IT organization, such as network engineering, operations, IT service managers, and IP telephony management, the NetQoS Performance Center helps enable staff at all levels to:

  • Measure end-user application response times
  • Provide consistent application service delivery
  • Understand how infrastructure changes affect network and application performance
  • Isolate performance problems to the application, server, or network
  • Identify the applications and users consuming bandwidth, and when
  • Avoid unnecessary WAN costs
  • Correlate network performance to VoIP call quality of experience
  • Manage the convergence of voice, video and data
  • Identify virus or denial of service attacks and unauthorized application usage

About NetQoS Inc.
NetQoS provides network performance management software and services that improve application delivery across the world’s most complex networks. More than 900 service providers, government agencies, and large enterprises – including half of the Fortune 100 – use the NetQoS Performance Center to monitor application service levels, troubleshoot problems quickly, and plan for change. Representative NetQoS customers include Chevron, Lockheed Martin, American Express, Siemens, Boeing, Deutsche Telekom, NASA, and Barclays Global Investors. Headquartered in Austin, Texas, NetQoS has R&D centers in Austin and Raleigh, N.C., and regional sales offices in London and Singapore. For more information, visit www.netqos.com or call (877) 835-9575.

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