Company

When NetQoS was founded in 1999, traffic over the WAN was increasing in volume and complexity, leading to growing application performance issues. However, most approaches to network management still focused on device availability and fault management, not performance.

The few tools available to track performance were difficult to deploy and maintain and did not produce the detailed results necessary for large organizations to troubleshoot application performance issues efficiently, plan for change, or manage service levels.

Pragmatic Solutions Developed in the Real World—Not a Lab

Joel Trammell and Dr. Cathy Fulton recognized the need to focus on application performance and co-founded NetQoS to provide better ways of monitoring and improving the delivery of applications over the WAN. As a research scientist and consultant for one of the world's largest oilfield services companies, Dr. Fulton had begun developing innovative network performance management products.

The products Dr. Fulton designed differed from other technologies because they scaled to the largest networks and passively cultivated network data faster, easier, and less expensively than methods that use agents.

The Performance-First Imperative

Trends such as data center and server consolidation, increasing numbers of remote users, the rise of voice and video traffic, and multi-tiered applications have led to increasing volume and complexity of WAN traffic. At the same time, device availability has stabilized, with hardware or software infrastructure failures occurring less frequently. Organizations that continue to focus only on device management risk falling behind technologically and economically.

Enabling Large Organizations to Manage the Network for Application Performance

NetQoS is now the recognized industry leader in network performance management having enabled hundreds of the world's largest organizations to take a performance first approach to network management. By focusing on application delivery across the network and identifying where there is opportunity for improvement, you can make more informed infrastructure investments and resolve problems that impact the business.

Today, NetQoS provides the only comprehensive network performance management suite that includes the expert capabilities, workflow, and integration required for the ever-increasing complexity of today’s global networks. Learn more about these metrics and the NetQoS Performance Center that enables you to:

Mitigate the risks from planned changes and unexpected events
Deliver consistent application performance
Make more informed infrastructure investments
Work collaboratively and more effectively
Solve problems faster to reduce MTTR

Organizations wanting to be more proactive in managing application delivery have discovered the value in this approach and as a result, NetQoS is the fastest growing network performance management company.*

*Deloitte Fast 500, Inc. 500 and Software 500 listings

What Sets NetQoS Apart?

Complete network infrastructure performance reporting – The NetQoS Performance Center unlocks the intelligence needed to quantify network and application performance across an entire organization with end-to-end application response time monitoring, network traffic analysis, device performance management, long-term packet capture and analysis, and VoIP performance monitoring.

Scalability – NetQoS products are designed to support the demands of the most complex global networks, and are proven in the production networks of hundreds of large organizations.

Comprehensive management information – NetQoS products collect and store extremely large volumes of data without impacting product or network performance. This real-time and historical data makes it much easier to isolate and solve application problems, and identify important trends.

Passive monitoring – NetQoS does not use client or server agents. Instead, NetQoS products leverage your existing infrastructure instrumentation and passive monitoring techniques.

Immediate value – Installation takes only a few hours, and the products provide actionable data immediately. Ongoing maintenance is negligible.

Sophisticated analytics – NetQoS analytics give you the ability to immediately detect abnormal behavior and isolate the source of a performance problem to the network, server, or application, which is a key product differentiator for NetQoS.

Rapid payback – From downsizing underutilized links to preventing unnecessary investments in additional bandwidth, NetQoS products typically pay for themselves in a few months. NetQoS customers are able to make more informed decisions about infrastructure provisioning, network optimization, and resource allocation, and can avoid sustained service outages that impact business results.

Excellent customer service – NetQoS customer satisfaction ratings for products and support are among the highest in the industry. A team of NetQoS customer advocates ensure you are getting the most value from your NetQoS investment.

Broad range of services – NetQoS offers a complete suite of professional services from product implementation, configuration, and best practices to network infrastructure design, documentation, forensics, and optimization.