VoIP: Do You See What I’m Saying? Managing VoIP Quality of Experience on Your Network

Sales Inquiries

For sales inquiries please use the contact information below:

• Phone: (877) 835-9575; Option 2
• E-mail: sales@netqos.com

NetQoS Unified Communications Monitor is a network-based call setup and call quality monitoring product that tracks the call quality users experience, provides alerts on call performance problems, and isolates performance issues to speed troubleshooting and MTTR. NetQoS Unified Communications Monitor is integrated with the NetQoS Performance Center so you can monitor VoIP quality of experience while managing network quality of service, from a single, Web-based console. With NetQoS Unified Communications Monitor, you can assess the performance of your Cisco^® Unified Communications Manager (CallManager) IP PBX by tracking, evaluating, and reporting on key metrics without deploying server agents or probes. For every call, NetQoS Unified Communications Monitor reports on user call quality and the underlying network performance metrics associated with it. NetQoS Unified Communications Monitor also breaks out performance data from the IP and Public Switched Telephone Network (PSTN) legs of calls that pass through voice gateways traveling to endpoints in the PSTN. This data lets you know if it is your network that is responsible for less-than-optimal call quality.